Phone turning off randomly

[ShellyR]

Has anyone had any issues after any phone updates with their phone turning off randomly during use and not? I've cleared caches, I've went into safe mode and deleted apps, I've deleted unnecessary things. Plan on factory setting if there's no other options

[userDfcaRDcDOz]

I'm having the same issue with my z fold

[ShellyR]

Did it start a day or two after the 2nd system update?

[meself]

Is the battery getting warm or hot

[ShellyR]

Once it restarts it gets warm, not hot to wear it can't touch it, but warm

[meself]

Next thought was battery i would have it checked at a repair center it may need to be replaced

[ShellyR]

Yeah that's what I was originally thinking too

[meself]

Be starting point battery issue may solve the issue if replaced

[ShellyR]

Yeah I'll look into it

[userDfcaRDcDOz]

Yes

[bebegirl]

How do I keep my what's app account from locking