Original topic:

My Samsung S22 Ultra won't update from version 5.1

(Topic created: 05-30-2025 09:37 AM)
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2Together
Astronaut
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Galaxy S22

No actualiza mi teléfono hace mucho tiempo y quedo en la versión 5.1 ya intente con smart switch y nada, algún consejo ?

 
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1 Reply
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hello 2Together, Thank you for being part of the Community. We are sorry to hear your phone has not been updating.

Unfortunately, if the phone will not update through Smart Switch, it is necessary to have the software installed by a service center.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

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