Add ESim not showing

[Taimana]

Hi, 

My phone S22+ dual SIM 2023, is apparently compatible to ESim. So, I purchased one. However, the option to add an ESim does not show in Sim Manager. And if I scan the QR code, I receive the message that I do not have an app to support the function.

Is it possible to fix this?

Thanks,

Tai

[Taimana]

I'm still in NZ, so I get the NZ providers only.