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Original topic:

Samsung's phone update policy is disappointing

(Topic created: 04-27-2025 08:30 PM)
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userOj9WniiMam
Asteroid
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Galaxy S21

I have a Samsung S21 that came out in 2022, but Samsung won't allow me to upgrade it to Android 15 or 16. A 3 year old phone. Apparently the S22 and the s23 can't upgrade past Android 14 either. FairPhones and Apple phones are upgradable for 7-8 years. I've been a Samsung customer for at least 10 years. I will never buy a Samsung again. 

meself
Honored Contributor
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Galaxy S21
Last update for the s21
Mujibar
Honored Contributor
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Galaxy S21
Unfortunate, but exactly as promised
meself
Honored Contributor
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Galaxy S21
Not for me the poster it is
Mujibar
Honored Contributor
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Galaxy S21
I know. Just saying.
josean99
Cosmic Ray
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Galaxy S21
Google Pixel is the way.
userOj9WniiMam
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Galaxy S21
I'm going to go with Fairphone.
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Robin621k
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Galaxy S21
With all due respect when you purchased your device in the published spec sheet it clearly states how many years of updates the phone will receive. Before the s24 series , it was 3 years of OS, 4 years of security patches.

If you didn't research the phone you were purchasing that's on you, not Samsung.

You have one more OS, and an extra year of security patches.
userOj9WniiMam
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Galaxy S21
I got 4 years with my Note 9.
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Robin621k
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Galaxy S21
It got 4 years, 2 OS and 4 years of security patches. Final OS On the Note 9 was Android 10.
userOj9WniiMam
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Galaxy S21
It doesn't make Samsung any less than a bunch of crooks. I'm not complaining because I didn't know. I'm complaining because it's a vulture capitalist policy.
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