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Not receiving Messages from iPhone users

(Topic created: 9 hours ago)
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damg42
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Galaxy S21

Phone won't recieve iphone users messages. But when I turned that setting off and texted my old phone to my new Samsung Galaxy S21 it seemed to work and I was getting messages. Is there a way around that? Does the setting in iphone have to remain off?

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Solution
Dunamai77
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Galaxy S21
Here is an article explaining how to turn off iMessage on your old iPhone before switching to your new Android. https://support.google.com/android/answer/6156081?hl=en

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Dunamai77
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Galaxy S21
Did you recently switch from and iPhone to a Galaxy phone and transfer your number to the new phone? If so, iMessage might be the problem here.
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damg42
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Galaxy S21
Yes thanks
Dunamai77
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Galaxy S21
You're welcome! This very thing happened to me. Apple really needs to figure out how to fix this issue.
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Solution
Dunamai77
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Galaxy S21
Here is an article explaining how to turn off iMessage on your old iPhone before switching to your new Android. https://support.google.com/android/answer/6156081?hl=en