Original topic:

How do I update? The update is not happening at all

(Topic created: 09-14-2025 10:14 AM)
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Dev565
Constellation
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Galaxy S21

Screenshot_20250914_230320_Software update.jpg

 

4 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S21

@Dev565 You have a carrier phone. Where did you buy it? Have you swapped carriers? 

BlackDenali
Constellation
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Galaxy S21
I swapped carriers with my s21 plus and it hasn't got the update yet.
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S21

@BlackDenali A couple of different solutions:

  • One is to get a SIM card of the original carrier. It doesn't have to have active service. Install the SIM card and use Wifi to check for updates.
  • The other method would be to flash your phone with your current carrier's firmware. The carrier should be able to do that for you. 
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BlackDenali
Constellation
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Galaxy S21
Thank you very much for that info. I will be trying them out this weekend.
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