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07-19-2020 09:35 AM in
Galaxy S PhonesSolved! Go to Solution.
1 Solution
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07-24-2020 12:48 PM in
Galaxy S PhonesHave you tried wiping the cache partition on your device?
The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly.
Give these steps a try to wipe the cache partition on your device:
Turn off the device.
Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
When the Android logo displays, release all three keys.
An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
Press the Volume down key several times to highlight wipe cache partition.
Press Power key to select.
Press the Volume down key to highlight yes, them and press the Power key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Power key to restart the device
Let me know if this helps!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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07-20-2020 05:10 PM (Last edited 07-20-2020 05:25 PM ) in
Galaxy S PhonesHello,
What type of phone and watch are you using? Are you getting a specific error message when trying to install the Spotify app?
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07-24-2020 11:50 AM in
Galaxy S Phones- Mark as New
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07-24-2020 12:48 PM in
Galaxy S PhonesHave you tried wiping the cache partition on your device?
The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly.
Give these steps a try to wipe the cache partition on your device:
Turn off the device.
Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
When the Android logo displays, release all three keys.
An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
Press the Volume down key several times to highlight wipe cache partition.
Press Power key to select.
Press the Volume down key to highlight yes, them and press the Power key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Power key to restart the device
Let me know if this helps!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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07-25-2020 03:31 PM in
Galaxy S PhonesDid you still need help with your issue?
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01-19-2021 08:08 AM in
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07-31-2020 09:44 AM in
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01-19-2021 08:09 AM in
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01-21-2021 09:56 AM (Last edited 01-22-2021 09:34 PM ) in
Galaxy S PhonesI even downloaded the APK and installer will not let me install it.