Good afternoon, the S8 series did indeed get the Android 9 updates. If yours did not come there may be a connection issue with your APNs. You can always talk to your carrier to look into that being the case. As for the update, your local uBreakiFix can help get it updated as well as downloading and using Smart Switch from our website: https://www.samsung.com/us/support/owners/app/smart-switch
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