lolobarton
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‎10-24-2023 11:00 AM in
Galaxy S Phones
Hello HELP PLEASE. I have a Samsung S10e phone today something is definetly wrong. I have a security issue in my Google Account. Someone else's Samsung phone is listed as the device being used in my Google Account the location says it's in another state but me and my Samsung S10e phone that should be shown as the device in my Google Account is here in Minnesota..
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Njdan30
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‎10-24-2023 01:08 PM in
Galaxy S Phones
Change your Google account info and delete the device from your account, then on two step verification, be careful clicking links in email and text that look legit and ask about account information, such as those that ask if you made changes or click here to verify etc unless you're the one who made the request. Also like the comment mentioned, address the matter with Google.
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LongHiker
Galactic Samsung Care Ambassador
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‎10-24-2023 11:03 AM in
Galaxy S Phones@lolobarton Since this is an issue with your Google account, you should reach out to Google.
Samsung does not own Google and wouldn't be able to help you with that account.
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Njdan30
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‎10-24-2023 01:08 PM in
Galaxy S Phones
Change your Google account info and delete the device from your account, then on two step verification, be careful clicking links in email and text that look legit and ask about account information, such as those that ask if you made changes or click here to verify etc unless you're the one who made the request. Also like the comment mentioned, address the matter with Google.