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Samsung Galaxy S8+ screen not turning on

(Topic created: 3 weeks ago)
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Vincentp160
Constellation
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Galaxy S Phones

My Samsung Galaxy S8+ phone screen suddenly turned off yesterday and I can't see anything. I went to charge it and could see the normal red light at the top that shows that it is charging. I also tried turning it off and on and doing a hard reset (power button and volume button). There were blue lights and the phone vibrated like it was getting reset but I still couldn't see anything on the screen. I left the phone charging the entire night in case it had to do with its battery, but the screen still didn't turn on in the morning. Please help!

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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S Phones

It would appear that your screen has went bad and would need to be repaired and since the S8 is 7 years old it wouldn't be covered under warranty unless you have some type of Carrier insurance.

https://www.samsung.com/us/support/service/locations/



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GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S Phones

It would appear that your screen has went bad and would need to be repaired and since the S8 is 7 years old it wouldn't be covered under warranty unless you have some type of Carrier insurance.

https://www.samsung.com/us/support/service/locations/



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.