MY ULTRA WILL RANDOMLY LOCK ON ITS OWN IN THE MIDDLE OF ME USING IT, SOMETIMES IMMEDIATELY AFTER I HAVE UNLOCKED IT. ITS NOT ONLY ANNOYING BUT PRESENTS PROBLEMS AT WORK AS I ISE MY PHONE TO FILM VIDEO FOR SOCIAL MEDIA POST. ITS BASICALLY RENDERED IT USELESS FOR FILMING VIDEO. PLEASE HELP. SMARTNSTAY IS ON
Hey guys, I wanted to quickly hop on here and let you know I had the same issue but I fixed mine. What I'm going to say might fix your issue as well probably. It has to do with the Bixby routines. If you go in and switch off the Bixby routine and also take the Bixby routine off The Trusted list on your settings. You should fix the Locking issue. Let me know how this works out.
Yeah my s20 ultra does the same thing while playing games when I haven't touched the screen for a while and I have to swipe to unlock. Don't know how to get it to stop doing it. The screen also goes very dim so I think it's a battery saving solution.
I actually run Samsung own gaming app which should stop the screen dimming. I've actually had alot of success with the gaming app Gaming Mode, you can run free or get the paid version, both ways work surprisingly well. I still have the occasional screen lock during.
I have been having the same issue. It's rendering my phone useless since I can't record or use it for long periods of times without it locking up. It started happening after the last update about a month ago. I'm usually fine to wait until bugs are fixed but this is taking too long. It's obvious Samsung has stopped caring about it's users. This is probably my last samsung device
