Solved: Need help recovering data from phone with screen i... - Samsung Community

userygWGdtMheE · ‎09-06-2020

My Samsung S9 phone screen is damaged. Need help to recover data from the phone eg: photos.

MrZell · ‎09-08-2020

Hey there!

If you have backed up your device previously before the physical damage occurred, I would recommend giving Smart Switch a try.

More information on Smart Switch can be located here at this link: https://www.samsung.com/us/smart-switch/

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

UNSC-ONI · ‎09-06-2020

it should have come with a transfer cord new to a PC/computer.

MrZell · ‎09-08-2020

Hey there!

If you have backed up your device previously before the physical damage occurred, I would recommend giving Smart Switch a try.

More information on Smart Switch can be located here at this link: https://www.samsung.com/us/smart-switch/

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Original topic:

Need help recovering data from phone with screen is damaged

Original topic:

Need help recovering data from phone with screen is damaged

1 Solution