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‎03-13-2019 03:22 PM in
Galaxy S PhonesSolved! Go to Solution.
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‎07-06-2019 01:32 PM in
Galaxy S PhonesHello there, I'd like to look into this further for you would you mind providing me with your full model code?
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‎07-08-2019 05:47 PM in
Galaxy S PhonesWhere to find model code??? I'm using s10
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‎07-08-2019 05:50 PM in
Galaxy S PhonesThe model code and IMEI number are located in the Settings>About Phone. You can also get this information from you carrier.
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‎07-10-2019 04:25 PM in
Galaxy S PhonesI'm also having the same issue. Everytime I record a video it starts overheating like crazy. The back and the sides get really hot. When I play games, the same thing happens. When charging, it also gets insanely hot (though that could be because of fast charging).
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‎09-10-2019 12:37 PM in
Galaxy S PhonesI've been having the same issue with my phone, I got it in april. I'm so disappointed with this phone, I think they should do a recall on these,before it blows up in our hands..
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‎09-10-2019 01:27 PM in
Galaxy S Phones@userYyqcQplcen Do you experience these symptoms while your device is charging or while you are using it?
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‎09-10-2019 01:31 PM in
Galaxy S PhonesDo you experience these symptoms while your device is charging or while you are using it?
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‎09-10-2019 04:33 PM in
Galaxy S PhonesYes it just randomly does it whenever it feels like it,and its getting to the point that it does it for a long time. Tried to reboot it but buttons wouldn't do anything either, I have tried every way.
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‎09-10-2019 04:55 PM in
Galaxy S Phones
Let's try putting the device in Safe mode to determine if there are external factors that cause this symptom. This step will temporarily disable all your third-party apps, but none of your personal data will be deleted. Your customization settings (Wallpaper, Themes, et cetera) will be reset to default once you exit this mode.
Please follow the steps below:
1. Turn the device off.
2. Press and hold the Power key past the model name screen.
3. When "SAMSUNG" appears on the screen, release the Power key.
4. Immediately after releasing the Power key, press and hold the Volume down key.
5. Continue to hold the Volume down key until the device finishes restarting.
6. Safe mode will display in the bottom left corner of the screen.
7. Release the Volume down key when you see Safe Mode.
8. To exit Safe Mode, restart your device.
Let us know how your device responds after performing this step!
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‎09-10-2019 01:29 PM in
Galaxy S PhonesYes wat u need