I can't download a multimessage on my message app on my Gaxaly A14

[bettybeth]

I need help I can't download multimessage 

[meself]

Is the message a image or mms

[bettybeth]

Imagine and messages

[Robin621k]

Not enough information!

Do you mean a MMS?
What app are you using?

[bettybeth]

Yes

[bettybeth]

Samsung message

[Robin621k]

Switch to Google Messages and turn on RCS chats you will have no more problems when people send you videos.

MMS is limited to file size. This is why you can't download it.

[DJRich]

I agree... Google Messages is the solution.