JUMP TO SOLUTION Solved

Original topic:

How to enable remote wiping if I lose my cell phone?

(Topic created: 04-18-2022 07:30 AM)
2044 Views
htowngal
Constellation
Options
Galaxy S Phones

How to enable remote wiping if I lose my cell phone?

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S Phones

Hi, thank you for your question! There are two ways to remotely erase, lock, and find your Samsung phone. The first is through Find My Mobile, the main Samsung service for helping you locate or otherwise manage your device. A video on how to use the service can be found here: https://www.youtube.com/watch?v=gFv1qwE2OmY

The second is through Google's Find My Device service. Their support page has more info on how to enable and use it here: https://support.google.com/accounts/answer/6160491?hl=en


Please let me know if this helps!

View solution in context

3 Replies
Options
Galaxy S Phones
If I'm not mistaking, I think you can enable that when you log into your your samsung account on a computer.
0 Likes
Reply
Options
Galaxy S Phones
Find my mobile
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S Phones

Hi, thank you for your question! There are two ways to remotely erase, lock, and find your Samsung phone. The first is through Find My Mobile, the main Samsung service for helping you locate or otherwise manage your device. A video on how to use the service can be found here: https://www.youtube.com/watch?v=gFv1qwE2OmY

The second is through Google's Find My Device service. Their support page has more info on how to enable and use it here: https://support.google.com/accounts/answer/6160491?hl=en


Please let me know if this helps!