Original topic:

Getting steps from Samsung Health

(Topic created: 11-09-2025 01:45 AM)
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haymas
Constellation
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Galaxy Ring

Hello all. I am starting a weightloss journey and have found I can't wear a watch due my type of work and the watch band causing irritation and constant rashes.

So I bought a Galaxy ring, which is working out well, except I can't get my steps transfered from Samsung Health to MFP. I've tried clearing cache, deleting and reinstalling MFP, checking permissions and using Health Connect. Nothing seems to work. Has any one come across a solution? My phone is a Galaxy S25 if that is of any help.

1 Reply
SamsungModerator1
Community Manager
Community Manager
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Galaxy Ring

Thank you for reaching out. I can certainly understand the importance of being able to track your steps in an app that works best for the purpose of tracking weight loss. Give this link a try to see if you are able to sync your steps: https://support.myfitnesspal.com/hc/en-us/articles/360040108452-Samsung-Health-FAQ-and-Troubleshooti...