Double Pinch Not Working

[userAV8fwDY2Oe]

I just got my galaxy ring today and connected it to my Z Fold5 .The double pinch gesture works to take a picture with the camera, but does not work to dismiss an alarm. Any suggestions?

Ring is on latest software 

[SamsungModerator1 · Accepted solution]

Thank you for reaching out, userAV8fwDY2Oe. I can certainly understand your concern with your ring not performing gestures as you expected. If gestures aren't working while wearing your Galaxy Ring, you may need to double-check that they've been enabled in the Galaxy Wearable app. Your phone must be running One UI 6.1.1 or above as well. Give this link a try for some troubleshooting steps: https://www.samsung.com/us/support/troubleshoot/TSG10003610/

If you have tried the troubleshooting steps and are still experiencing these symptoms, I would recommend resetting your ring: https://www.samsung.com/us/support/answer/ANS10003284/

I would also recommend submitting an error report as it will allow our team of engineers to look into the symptom you are experiencing: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692

If you have tried all the above options and continue to experience these symptoms, I would recommend a service repair. For in-warranty repairs: Please feel free to reach out to us directly via one of the following options and include a link to this thread.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/
4. Private message: https://bit.ly/3fbRevo
5. Contact customer service directly at 1-800-726-7864