visual voicemail app doesn't show message text

[SweetTasha]

I recently installed an app call Visual Voicmail. I think it is supposed to show the message in readable text--in additional to hearing the message. Perhaps I'm misunderstanding what the app is expected to do. Or maybe there is a "pro" version. 

I'm using a note10+ phone.

thanks. SweetTasha.

[userDU1VG0z4ZZ]

It works fine on my cell. You get the voice as well as the text.