JUMP TO SOLUTION Solved

Original topic:

Unlock features for Note 20 Ultra 5G from Verizon

(Topic created: 07-06-2021 12:42 PM)
3233 Views
OldTechi
Asteroid
Options
Galaxy Note Phones

I have a Note 20 Ultra 5G. I purchased the Verizon version from Samsung. Verizon updates block some software features like "Call & text from other devices" - "Update Security Engine" - "Device Protection" etc. After 2 months Verizon is supposed to "Unlock" the phone. Is there any way to update my "Unlocked phone" with these software features??

1 Solution


Accepted Solutions
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy Note Phones

@OldTechi To unlock your phone you will need to request the unlock code from Verizon and follow the procedure that they provide.

Unfortunately even after you get it unlocked you may not have those features available since your phone has the Verizon firmware installed. 

View solution in context

3 Replies
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy Note Phones

@OldTechi To unlock your phone you will need to request the unlock code from Verizon and follow the procedure that they provide.

Unfortunately even after you get it unlocked you may not have those features available since your phone has the Verizon firmware installed. 

OldTechi
Asteroid
Options
Galaxy Note Phones
Correct! Features still not available because of Verizon firmware!
0 Likes
Reply
User_name
Black Hole
Options
Galaxy Note Phones

contact verizon, they should be able to help you