Original topic:

Samsung cloud

(Topic created: 08-26-2019 06:55 PM)
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T3XAS214
Constellation
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Galaxy Note Phones

Anybody know how to get the samsung cloud activated? My note 10 plus unlocked has the app and option to enable but my verizon galaxy note 10 5g doesn't.

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NBI
Nebula
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Galaxy Note Phones

Hi @T3XAS214

Hope you are doing well. Unfortunately Verizon doesn't allow Samsung cloud, to be able to run in their device, as they have disabled it on their devices. So there is no option to enable Samsung Cloud backup in Verizon Samsung Devices. So that's why it in in your unlocked device but not on Verizon Carrier device.

NBI

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2 Replies
KnightRiderRalph
Samsung Care Ambassador
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Galaxy Note Phones

Did you try going into Settings > Accounts and backup > Samsung Cloud?

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Solution
NBI
Nebula
Options
Galaxy Note Phones

Hi @T3XAS214

Hope you are doing well. Unfortunately Verizon doesn't allow Samsung cloud, to be able to run in their device, as they have disabled it on their devices. So there is no option to enable Samsung Cloud backup in Verizon Samsung Devices. So that's why it in in your unlocked device but not on Verizon Carrier device.

NBI

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.