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04-23-2019 01:31 PM (Last edited 05-07-2019 11:05 AM by knightsurgeon ) in
Galaxy Note Phonesdoes the warranty or any accessores cover the screen on note 9 is cracked. I want to get a accessory that actually protects and has a warranty to replace screen if is damaged. any advice
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04-23-2019 01:39 PM (Last edited 04-18-2023 01:21 PM by SamsungRei ) in
Galaxy Note PhonesHello @userIsxiKyOuIZ,
Due to the limitations of the manufacturer's warranty, Liquid and Physical damages are not covered under warranty and you would either need to file an insurance claim with your service provider or have the screen replaced.
If you would like to use one of our walk-in locations for the repair.
You can locate the nearest repair location by visiting: https://www.samsung.com/us/support/service/
You can also contact customer support if there are no nearby locations by calling 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
Hope this finds you well.
^SamsungZell
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04-23-2019 01:39 PM (Last edited 04-18-2023 01:21 PM by SamsungRei ) in
Galaxy Note PhonesHello @userIsxiKyOuIZ,
Due to the limitations of the manufacturer's warranty, Liquid and Physical damages are not covered under warranty and you would either need to file an insurance claim with your service provider or have the screen replaced.
If you would like to use one of our walk-in locations for the repair.
You can locate the nearest repair location by visiting: https://www.samsung.com/us/support/service/
You can also contact customer support if there are no nearby locations by calling 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
Hope this finds you well.
^SamsungZell
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.