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09-24-2024 03:33 AM in
Galaxy Note Phones-----------------------------------------------------------------------------------
Current Devices on AT&T: Note 20 Ultra (SM-N986U); Watch4 LTE (SM-R865U); Buds Live (SM-R180)
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09-26-2024 11:44 PM in
Galaxy Note PhonesSo I was finally able to successfully swith over to Google Messages AND I have my full messaging history. Steps I took were as follows:
- Turn off Advanced Messaging in Samsung Messages and turned off AT&T Message Backup & Sync
- Download SMS Backup & Restore from Google Play
- Using app mentioned above in step (1), Create a Full Backup, saved locally
- Delete all the messages in Samsung Messages (scary but I believe necessary)
- Reboot Phone (just as a precaution)
- Restore the Backup you created earlier using SMS Backup & Restore (this loads everything back but without any msgs labeled as advanced messaging)
- Download Google Messages and set as default
That was pretty much it. The trick is using a non-Samsung app to create your messages backup, deleting everything, and restoring so that any "advanced messaging" labels created by Samsung are gone now. Then, once you have a "clean" load of your messages, you can now download Google Messages and everything should switch over successfully.
Now, if only Google Messages would hurry up and update so we can have "Categories" and "Pin to Top" features like in the Samsung App - I would totally be a happy camper.
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Current Devices on AT&T: Note 20 Ultra (SM-N986U); Watch4 LTE (SM-R865U); Buds Live (SM-R180)
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09-24-2024 08:04 AM in
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09-24-2024 08:32 AM in
Galaxy Note Phones-----------------------------------------------------------------------------------
Current Devices on AT&T: Note 20 Ultra (SM-N986U); Watch4 LTE (SM-R865U); Buds Live (SM-R180)
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09-24-2024 11:17 AM in
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09-24-2024 02:02 PM in
Galaxy Note PhonesI'm still using Samsung Messenges but in some test usage in Google messages I noticed that RCS chat messages from Google don't seem to sync back over to Samsung messages, but regular SMS/MMS do.
But, RCS messages from Samsung -> Google seemed intact. I haven't checked the full history of every conversation though, and mine go back nearly a decade from past devices 🙂 so, fingers crossed on that.
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09-24-2024 01:55 PM in
Galaxy Note PhonesSince that's not feasible for many, use the built in Samsung device swap software (or Download it) and make a backup that includes all your messages. Backup to a memory card or the cloud should be free for the Samsung swap app. This app is also able to restore / reinstall apps (including the app settings and data) from the backup, so it should afford you some testing flexibility and message history safety to figure out where or what part of the import went wrong.
(Also: be sure you haven't accidentally checked the options in Samsung messaging to auto delete old messages or "more than X messages" per conversation.
Further: Ensure there are no options that purge old messages in Google messages selected while you are there).
Then, restore the messages or relevant app data as needed, and hopefully whatever glitched was a fluke or corrected by an update, or reproducible (you'd have to submit feedback and/or a bug report both to Google and to Samsung members and sit on your backup while it's triaged if this is the case).
Best of luck. LMK if anything specific hangs you up and I'll try and keep up with replying. Peace ✌️
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09-24-2024 04:01 PM in
Galaxy Note Phones-----------------------------------------------------------------------------------
Current Devices on AT&T: Note 20 Ultra (SM-N986U); Watch4 LTE (SM-R865U); Buds Live (SM-R180)
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09-24-2024 03:25 PM in
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09-24-2024 04:01 PM in
Galaxy Note Phones-----------------------------------------------------------------------------------
Current Devices on AT&T: Note 20 Ultra (SM-N986U); Watch4 LTE (SM-R865U); Buds Live (SM-R180)
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09-24-2024 04:05 PM (Last edited 09-24-2024 04:05 PM ) in
Galaxy Note Phones