Error Message - ONE-IU Stopped Working

[usersTHAoVj0ml]

Hey everyone, I am rocking the Samsung Galaxy Note 9 and I still love it. HOWEVER, just about an hour ago I am getting repeated messages that One-UI has stopped working and now I cannot access my apps like I normally do by swiping up or down from the main screen. When I do that now, I get the same animation - but the background is fuzzy and completely empty! Has anyone experienced this before? I had repeatedly turned the phone on and off, but it hasn't fixed the problem. Does anyone have any suggestions? Thank you!

[Mujibar]

Your phone isn't exactly new. It may be giving you signs that it's time to upgrade. That said, try wiping the cache partition in recovery. See this link for how to enter recovery mode on your phone:

https://www.hardreset.info/devices/samsung/samsung-galaxy-note-9/recovery-mode/

Then, follow steps 3-7 below:

1) Turn off your device.

2) Press and hold the Volume Up button and the Side/Power button until you feel a vibration and the Samsung logo appears. Let go of the buttons.

3) You will now be in Android recovery. Use the Volume buttons to highlight "Wipe cache partition."

4) Press the Side/Power button to execute.

5) Use the Volume buttons to highlight "Yes."

6) Press the Side/Power button to execute.

7) "Reboot system now" will already be highlighted. Press the Side/Power button to execute.