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‎08-23-2019
05:04 PM
(Last edited
‎09-04-2019
09:17 AM
by
Samsung_Stephan
Did any of u guys with note 10 getting hard time to get signals and mobile network and LTE??
Solved! Go to Solution.
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‎08-25-2019 05:45 PM in
Galaxy Note PhonesHellow i got my note 10+ since the 21 it been two times that when my phone lost signal completely at a certain a spots... when i get to another spot with good coverage the phone dosent get back to 4g lte alone i got to restart it so the phone recconect ..i had i note 9 and never have this problem and i used at the same spots that my note 10 + has been having this problems at work i got alot places that phones lost signal but with my note 9 that happend but when i get to the spot with good signal it just reconect find alone i already reset network setting if that dosent fix the issue what can i do next i got tmobile variant with tmobile
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‎08-26-2019 06:50 AM in
Galaxy Note PhonesThank you for reaching out. I would recommend reaching out to your carrier for further assistance.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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‎08-29-2019 03:54 PM in
Galaxy Note PhonesThis is not a carrier issue. Samsung needs to step up and fix the issue. I have another week left to return this phone so hopefully something is done about it. (Putting my SIM into my Pixel 3 XL and I have perfect reception.)
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‎08-28-2019 11:13 AM in
Galaxy Note PhonesIt's not the carriers problem! It's the unlocked version that is the problem! Samsung needs to push an update to fix this, or if it's a hardware issue we need to be able to exchange the device. Having no exchange policy on the device is not acceptable.
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‎08-29-2019 04:00 PM in
Galaxy Note PhonesExactly. The mods here keeping saying to people to work with their carrier - BS - it is a Samsung issue. Like I mentioned in another thread, I have one week left to return this phone so hopefully they fix it and even then there no chance they fix it within in a week so I have no choice. I need a phone that actually gets signal strength. Sad but oh well.
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‎08-29-2019 04:05 PM in
Galaxy Note PhonesTmobile had network issues around the 20th. Maybe that was the cause... I had the same issue with an iPhone Xr. There were about 2 days when the signal kept going in and out almost like the phone was disconnected.
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‎08-29-2019 04:06 PM in
Galaxy Note PhonesI'm on AT&T so that's not the cause. And again, if I put my SIM in my Pixel I have had zero issues with great service. There is a issue with unlocked Note 10 devices.
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‎08-29-2019 04:22 PM in
Galaxy Note PhonesSame problem Note+ unlock issues in T-Mobile Network
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‎08-29-2019 04:36 PM in
Galaxy Note Phones@Omar322 Have you tried resetting the network settings on your phone?
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‎08-29-2019 05:03 PM in
Galaxy Note PhonesYes in other Phone the signal os good