Dex isn't working for my Galaxy Note 10 Plus and Windows 10

[user5XJdgZbn9s]

So when I first plugged my Note 10 Plus to my laptop, I got a pop-up saying download Dex. I clicked it but nothing happened. So like on the directions on the phone pop-up, I went to samsungdex.com to install dex. Just when I thought I finished everything and was about to open the Dex app, it gave me an error and failed. So I did what most people would do. I delted the dex app and the setup. I, then, reinstalled the setup to download the dex, but whenever I open the setup, it makes me uninstall this non-existant dex.. What should I do??

[userSIPT9nggzu]

I get that screen on my Note9 when I connect the same samsung usb cable to the laptop. But not on my Note10+.

But when I plug in the Note10+ to my laptop,  the Note10+ is detected and will appear under Devices in my file explorer.

[fstrevisan]

<edit>, really. Same problem related here:

https://us.community.samsung.com/t5/Note10/My-Windows-10-works-with-my-Note9-but-not-my-Note10/m-p/1...

[userSIPT9nggzu]

That's my posting dude.

It's frustrating looking around and can't find a solution to my issue. Is there a problem with my Note10+?

Could it be my USB driver? Does both Note9 and Note10+ uses the same USB driver? 

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@fstrevisan wrote:

<edit>, really. Same problem related here:

https://us.community.samsung.com/t5/Note10/My-Windows-10-works-with-my-Note9-but-not-my-Note10/m-p/1...

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[fstrevisan]

Found this:

https://us.community.samsung.com/t5/Note10/Dex-isn-t-working-for-my-Galaxy-Note-10-Plus-and-Windows-...

But hadn't the time to test it, will report once I have.