Cannot update my Samsung Galaxy Note 20 Ultra

[LJ20]

EVERYTIME I try to check my phone for a update , or update my phone , I get a connecting to server , registration failed message. My phone is a Samsung Galaxy Note 20 Ultra . Who is the server for Samsung ???? 

[LJ20]

Thank you. I THINK that I ACTUALLY SAW UI 5.1 when I was trying to update my phone. I will check right now , and I will let you know what I find out. Thank you

[LJ20]

I just now checked. And I found 5.1 under one UI version. Would THAT be where you find it ????? Or would it be somewhere else ????

[casualSJ7230]

That is where you would find it

[GaryB82]

Go to your phone settings
About phone Software update
What does it say the last security update was installed

[LJ20]

I found June 2024 .

[LJ20]

I just now checked again. The FIRST TIME I checked , it said June 2024.
THEN when I checked just now , it says that there is no information for this update.

[meciver]

I can't seem to upgrade my note 20 Ultra from Samsung 11. It says the phone updated to current program. Any ideas on how to update to 12 and 13?

[Myssme123]

Question... I believe that my BFF switched my phone, are there Newer ultra 20 Notez

[Myssme123]

Reason1 believe this....... the phone screen is NOW CRACKED, THE SYLUS DOES NOT THE SAME COLOR AS THE PHYSICAL PHONE ITS SELF....UMMM MANY OTHER REASON....SXXXX.