Original topic:

Battery problem with Samsung Galaxy Note20

(Topic created: yesterday)
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Derkaiser
Astronaut
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Galaxy Note Phones
My battery has been draining a whole lot faster once I remove it from my charger. It goes to 100 to 90, then dies, 54 to 37, then dies. And it has been repeatedly doing this for a week. I have checked a lot and still didn't get a solution. I don't experience any overheat and i have checked if there was problems with my phone and nothing unusual has came up. Can anyone help?
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy Note Phones

Sounds like the battery has went bad and isn't holding a charge.  I would suggest running the diagnostic tests in the support tab on the bottom of the Members app to test the battery and possible contact a service center to have the phone fully tested 

https://www.samsung.com/us/support/service/locations/



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Robin621k
Honored Contributor
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Galaxy Note Phones
It is a 5 year old battery, it has had a good life. It s either time for a new phone, or a battery replacement.
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