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‎08-01-2024 01:53 PM (Last edited ‎08-01-2024 02:59 PM by SamsungRei ) in
Galaxy Buds(Be Advised) Samsung Care+ is not available for purchase after the sale for the Galaxy Buds 3 Pro. I bought the new Galaxy Buds Pro 3 from shop Samsung during the pre-order event. I wanted to buy the Samsung Care+ after the sale (if I decided I was happy with the buds) and purchase it on a separate invoice. I asked the agent chatting with me online if I could buy it after the sale and the agent said "yes I could within the first 60 days." Well that is not true! I got the buds and decided I really liked them so, I decided to go to Samsung Care's website and purchase it. I try to purchase and a window pops up saying (Your device is not eligible for Samsung Care+).
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‎08-01-2024 02:05 PM in
Galaxy BudsDisappointed to say the least!
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‎08-01-2024 03:16 PM in
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‎08-01-2024 09:08 PM in
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‎08-03-2024 05:34 PM in
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‎08-03-2024 12:25 PM in
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‎08-03-2024 12:30 PM in
Galaxy BudsStrange on the website its says this for mine
Warranty Information Parts : 12 months, Labor : 12 months
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‎08-03-2024 12:37 PM (Last edited ‎08-03-2024 12:38 PM ) in
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‎08-03-2024 12:40 PM in
Galaxy BudsThat's strange I would contact support to see what they say
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‎08-03-2024 12:41 PM in
Galaxy BudsDid you purchase the extra coverage?