I used to have perfectly fine bass that was punchy and clean befroe the 2025 november firmware update
As of now whenever i listen to music with alot of bass, it sounds like low quiality jittering with no vibrations from the punchy bass and i seem to not be able to fix this
I tried
Resetting my earbuds
Checked my EQ and nothing changed
Other stuff that might have affected my bass could be moisture after touching the buds after washing my hands or just the firmware itself
Thank you for reaching out. I can certainly understand how frustrating it can be when the sound quality changes on our device. I would recommend submitting an error report as this will allow our team of engineers to get a hands on look at the symptom you are experiencing since the update: https://us.community.samsung.com/t5/Community-Service/How-to-Send-Feedback/ba-p/3001692
Thank you for reaching out. I can certainly understand how frustrating it can be when the sound quality changes on our device. I would recommend submitting an error report as this will allow our team of engineers to get a hands on look at the symptom you are experiencing since the update: https://us.community.samsung.com/t5/Community-Service/How-to-Send-Feedback/ba-p/3001692
