My Galaxy Buds 3's indicator lights are exhibiting an anomaly; the left bud's light is off, while the right bud's light is illuminated. Is this a known issue, and is a firmware update expected to resolve this?
Hello Sonni33, Welcome to the Community. We understand the concern with only the right earbud light being on.
Unfortunately, the earbuds are designed to use the lights on both earbuds, not just one or the other. You can try resetting the earbud to see if there is a software issue causing the light to not be on. https://www.samsung.com/us/support/troubleshooting/TSG01218103
If there is no change, the earbuds will need repairs. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
Hello Sonni33, Welcome to the Community. We understand the concern with only the right earbud light being on.
Unfortunately, the earbuds are designed to use the lights on both earbuds, not just one or the other. You can try resetting the earbud to see if there is a software issue causing the light to not be on. https://www.samsung.com/us/support/troubleshooting/TSG01218103
If there is no change, the earbuds will need repairs. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
