Are you able to see the charge level of the left earbud in the Galaxy Buds3 Pro app on your phone? If you have both earbuds in the case and open the case, you should see the three charge levels, each earbud plus the case's charge level. You should also run the earbud diagnostics also available in the app and if any problems are found, open the Support area here in the Members app and send feedback to Samsung tech support describing your problem.
No, I don't see the charge level for the left earbud. It doesn't show up when it's in the case... I'll try running the diagnostic to see if that'll work. Thanks for the feedback.
Thank you for reaching out, Guzzi22. I can certainly understand your concern with your Galaxy Buds 3 pro not pairing on one bud only. As the troubleshooting steps were already provided by the OP, I would recommend a service repair.
Please feel free to reach out to us directly via one of the following options and include a link to this thread.
For out of warranty repairs, please give this link a try to set up service for your buds: https://www.samsung.com/us/support/service/locations/ or you can reach out to our customer service team directly at 1-800-726-7864.
