JUMP TO SOLUTION Solved

Original topic:

Galaxy Buds 3 Pro case light blinking when both buds inserted

(Topic created: a week ago)
423 Views
userORIninSpjr
Constellation
Options
Galaxy Buds

My brand new Buds 3 Pros are acting weird. After the gym, I put both in the case and got a red blinking light. Took both out case light goes green. Added one bud and solid red, all good. Added second and red blinking light again. Help!!

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Buds

Hello, Welcome to the Community. We understand the concern with light acting strangely. 

Here is an article with information for the light indicators: https://www.samsung.com/in/support/mobile-devices/galaxy-buds-light-status-of-battery-indicator-and-...

Here are some troubleshooting steps if you notice any concerns with charging: https://www.samsung.com/us/support/troubleshoot/TSG10000013/

If the LEDs are not working correctly, or the case is not properly charging, it is recommended to have them serviced by an authorized repair center. 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

View solution in context

0 Likes
Reply
2 Replies
Options
Galaxy Buds

Clean the Charging Pins

0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Buds

Hello, Welcome to the Community. We understand the concern with light acting strangely. 

Here is an article with information for the light indicators: https://www.samsung.com/in/support/mobile-devices/galaxy-buds-light-status-of-battery-indicator-and-...

Here are some troubleshooting steps if you notice any concerns with charging: https://www.samsung.com/us/support/troubleshoot/TSG10000013/

If the LEDs are not working correctly, or the case is not properly charging, it is recommended to have them serviced by an authorized repair center. 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

0 Likes
Reply