Find My Earbuds unable to locate right earbud

[RemiMoonstone]

I'm trying to locate the right ear bud, and for some reason, it won't beep. But when I'm trying to find the left one, it beeped just fine. Why is the right one not doing the same?

[usernB8xGP9yBq]

I can’t find my earbuds either.

[SamsungRei · Accepted solution]

I understand how frustrating this is. The app will show the earbud(s) as disconnected and will not be able to locate the earbud(s) if out of Bluetooth range (32 feet), or if the battery is dead. Additionally, the earbuds may not beep if there are foreign substances or debris blocking the IR sensor. You can review the information for locating your Samsung device here: https://www.samsung.com/us/support/answer/ANS00080182/