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Buds3 Pro battery drain??

(Topic created: 07-29-2024 08:24 PM)
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thenoseknows
Galaxy
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Galaxy Buds

The right bud drains way way faster than the left. Thought I read this somewhere else. 

 
Software or defective? 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Hello, Welcome to the Community. We understand how frustrating it is for one earbud to drain the battery faster than the other earbud. For information about the battery life of the earbuds, take a look at this link: https://www.samsung.com/us/support/answer/ANS10001314/ 

You can try resetting the Buds.  https://www.samsung.com/us/support/troubleshooting/TSG01218103/  If the right earbud battery continues to drain faster than the left side, then it would be recommended to have the Buds evaluated by a certified technician. You can use the following link below to request service in the U.S. https://www.samsung.com/us/support/service/  or by contacting service directly at 1-800-726-7864.
For international devices, please reach out to a support team in your area for further assistance: https://www.samsung.com/us/common/visitlocationsite.html I apologize for any inconvenience.

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Buds

Hello, Welcome to the Community. We understand how frustrating it is for one earbud to drain the battery faster than the other earbud. For information about the battery life of the earbuds, take a look at this link: https://www.samsung.com/us/support/answer/ANS10001314/ 

You can try resetting the Buds.  https://www.samsung.com/us/support/troubleshooting/TSG01218103/  If the right earbud battery continues to drain faster than the left side, then it would be recommended to have the Buds evaluated by a certified technician. You can use the following link below to request service in the U.S. https://www.samsung.com/us/support/service/  or by contacting service directly at 1-800-726-7864.
For international devices, please reach out to a support team in your area for further assistance: https://www.samsung.com/us/common/visitlocationsite.html I apologize for any inconvenience.

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