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Original topic:

Buds 3 pro sending many false "left behind notifications.

(Topic created: 05-30-2025 06:16 AM)
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buds3
Constellation
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Galaxy Buds
My buds 3 pro constantly notify me that they are left behind mostly when placing them in and out of the case. Also, usually when im wearing only one. I also get random times when a podcast starts to play from Spotify, weather the app is open or not in the background. They also will play random beeping as if checking in as a voice assistant. Its quite bothersome and ive consider returning them while still in my return window. Any suggestions?
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realaud
Honored Contributor
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Galaxy Buds

I believe you can turn the "left behind" notifications off.  In the find app, locate your buds, tap on the "more" dots and turn off the "notify when left behind" slider.


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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Hello, Welcome and thank you for reaching out. We understand how frustrating it is to receive a false notification of the Buds 3 Pro being "left behind".

Make sure the phone you are connected to is fully updated, as well as the Wearables app and Buds Manager app. Check to ensure there are no updates pending for the earbuds.

You can also try doing a reset on the earbuds following these steps: https://www.samsung.com/us/support/troubleshooting/TSG01218103

If the notification continues, please submit feedback to Samsung using these steps: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692 This will allow the data logs to be received by the developers.

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