Buds 3 pro do not show in the wearable app

[userPF5RdudY1d]

Hi all,

I got the Z fold 7 and I tried to pair it with it after resetting it using a Z fold 5 (my old phone). However, the only way I can get it to pair is through Bluetooth directly by pressing the button in the buds 3 pro case and searching the bluetooth device in the phone, the app won't see it either when the buds are freshly reset or after I paired them with the phone. I tried all the troubleshooting steps I could find only: reset the buds, clear cache and data in the app, deleting and reinstalling the app and restarting the phone several times... Then I tested resetting the buds and pairing them with a galaxy tab and also with a galaxy s25 ultra directly from the wearable app with no problem so it is very likely a z fold 7 issue. Please help me solve this pearing issue.

Thank you

[Whipnet]

Thank you for letting me know LongHiker That's an absolutely useless "upgrade". What did that help Samsung? Only sows confusion.

[sam122]

But what is the actual point of it?! It was so convenient to just have my wearable app on my home page and that is where I took care of my watch and ear buds. Now for my watch I need the wearable app and for the earbuds I need to go to settings.
It would be a big help in my opinion to put back the earbuds settings to the wearable app

[Focr06]

Anyone having issues with One UI 8 and Galaxy buds 3 Pro Not showing up in the Wearable app? I've tried repairing, multiple times. It's only showing up in my Bluetooth list, but not in the wearable app, it won't even find it if I try to add from the wearable app.. I'm trying to change the settings. I've tried with the headphones in the case as well, nothing. 

Not showing up here 🙃 

[LongHiker]

This is a change made in UI 8. Now the settings for earbuds are found in phone settings -> Bluetooth-> click the gear to the right of the earbuds name.

[Focr06]

Ew, that's dumb 😂 this whole time.. For ages.. It's been the wearable app 🙃

[Pianodude58]

Unfortunately Samsung decided to make this change.

[bonjo]

Why??????

[userSh4Wrq2hQm]

Same also forced update is crazy

[userDRaF150Qtm]

I just encountered this same issue and must say, this new update absolutely sucks! I can't check my ear buds battery percentage or case battery percentage. I also cannot adjust the sound settings at all. The options available under the Bluetooth connections only let's me rename my buds or unpair them 😑. It's a useless update.

[Samsung_Moderator · Accepted solution]

Thank you for reaching out. I can certainly understand not liking the change. For anyone who is unable to see the Galaxy Buds controls in their settings, can you please provide me with the following information in a private message: https://us.community.samsung.com/t5/user/viewprofilepage/user-id/50428853 then click on send message

Place of purchase for your buds:

Model number:

Serial number: