JUMP TO SOLUTION Solved

Original topic:

Zfold 4 not fully opening

(Topic created: 10-11-2023 12:22 PM)
2597 Views
userN26wNd2aOI
Constellation
Options
Fold & Flip Phones

My ZFold 4 will not open all the way . It is frustrating 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello, Welcome to the Community. We understand the frustration of not being able to fully open your Fold phone. If the phone is not opening freely, we recommend that you do not force it open. Please take your phone to the nearest authorized service location for an evaluation or contact customer support by calling 1-800-726-7864.

To locate a service center in the U.S., please use this link: https://www.samsung.com/us/support/service/ 

Outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

 

View solution in context

0 Likes
Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello, Welcome to the Community. We understand the frustration of not being able to fully open your Fold phone. If the phone is not opening freely, we recommend that you do not force it open. Please take your phone to the nearest authorized service location for an evaluation or contact customer support by calling 1-800-726-7864.

To locate a service center in the U.S., please use this link: https://www.samsung.com/us/support/service/ 

Outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

 

0 Likes
Reply