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Original topic:

Z fold 7 camera Heat

(Topic created: 07-26-2025 08:37 AM)
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Ktackett1
Galaxy
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Fold & Flip Phones
This new fold gets really hot when using the camera...
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KnightRiderRalph
Planetary Samsung Care Ambassador
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Fold & Flip Phones

How long do you have the camera app open and recording for? 

Ktackett1
Galaxy
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Fold & Flip Phones
Haven't even really recorded any video yet just taking photos. I've also noticed sometimes if you watch YouTube videos in full screen mode the cover screen tends to get hot around the speakers and even more so in this model than other models I've had in the past the bottom speaker is much louder than the earpiece speaker. There wasn't as much of a difference on my s23 ultra but you would think by now they would have equal volume on both sides of the phone...
DavidJDSamuser
Constellation
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Fold & Flip Phones

My wife just got this phone and she said her phone gets really hot 🔥 when taking pictures. 

I I valitaded that it does ge exceptionally hot when using the camera. It gets hot right where the processor would be 

userpCVeGxIxEP
Constellation
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Fold & Flip Phones
Having the same issue. Also camera look washed out. Called Samsung. They want me to mail my phone back for warranty repair.
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Fold & Flip Phones

Thank you for reaching out. I can certainly understand your concern with your device becoming warm. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Use this guide to help keep your devices at their normal operating temperature: https://www.samsung.com/us/support/answer/ANS10002887/

 

If you have tried all the troubleshooting steps and are still experiencing these symptoms, I would recommend a service repair: 

You can use the following link below to request service. https://www.samsung.com/us/support/service/

or by contacting customer service at 1-800-726-7864.

For an international device, please use this link: https://www.samsung.com/us/common/visitlocationsite.html