JUMP TO SOLUTION Solved

Original topic:

Z Fold 4 Fast charging issues

(Topic created: 09-01-2022 02:29 PM)
4655 Views
NatureBoiyy
Asteroid
Options
Fold & Flip Phones
Recently just got a Z Fold 4, when I plug my phone in to charge it doesn't fast charge whatsoever. It'll say fast charging for 2 seconds and then it will revert back to just regular charging, doesn't matter what cable or charger I use it's all the same, anyone else have this issue?
24 Replies
Options
Fold & Flip Phones
Research doesn't matter I suppose these days 😕
0 Likes
Reply
MR973
Galaxy
Options
Fold & Flip Phones
Its a bug.If u watch some of these review videos,the same thing happens.
0 Likes
Reply
userQMNZJMbfDz
Astronaut
Options
Fold & Flip Phones
TLDR- You are fast charging and the phone is working as intended. Check battery in settings and you will see fast charger connected.

Came back to post what I found. Samsung even wrote an article about this, on the new phones it will show the charging type for a second then just charging: https://www.samsung.com/ca/support/mobile-devices/what-is-the-fast-charging-feature-for-the-galaxy-z...
0 Likes
Reply
kastor
Cosmic Ray
Options
Fold & Flip Phones
It's fast charging but I guess samsung has decided to call it charging instead.
0 Likes
Reply
Solution
SamsungRei
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello, We understand the importance of being able to superfast charge your phone! For those who have updated their phones to One UI 4.1.1, please take a look at the following:

One UI v4.1.1 shows the type of charging being used in the following two ways:

       1. In the Notification panel, the charging type displays for the first five (5) seconds (e.g. “Fast charging started”

  • After the first five (5) seconds, the device will only display “Charging” regardless of the type of charging being used

      2. From the Lock screen, the Battery icon and the remaining charging time for a full charge will show for the first five (5) seconds

  • After the first five (5) seconds, the device will display only the charging icon​

If the phone is slow charging or will not charge, this article contains several steps that may correct the concern. https://www.samsung.com/uk/support/mobile-devices/my-device-is-charging-slowly-not-switching-on-or-k... 

 

In the event the phone is not charging and troubleshooting is not helpful, it is recommended to have the phone evaluated at an authorized service location. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location 

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply