Solved: Unable to mute calls while I am calling out - Samsung Community

YoungChris · ‎09-04-2023

Samsung update your phone app why is the mute button grey out for i want to mute while I'm calling someone not when they answer

bill-e · ‎09-04-2023

The button is grayed out because the mic is inactive/disabled. Once the call is connected the mic is enabled and you can mute it.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

View solution in context

gabe80million · ‎09-04-2023

It's only greyed out until after they answer. Send a screenshot of it during a phone call, not while you're dialing someone.

Dougstev · ‎09-04-2023

The button is grey out once the other person answers.

YoungChris · ‎09-04-2023

Which weird because my moto g play could mute it's never grey out

bill-e · ‎09-04-2023

The button is grayed out because the mic is inactive/disabled. Once the call is connected the mic is enabled and you can mute it.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

Original topic:

Unable to mute calls while I am calling out

1 Solution