JUMP TO SOLUTION Solved

Original topic:

Photos Samsung/Microsoft/Google all mixed up

(Topic created: 04-28-2024 03:22 PM)
1252 Views
KrazyNino420
Asteroid
Options
Fold & Flip Phones

Can Samsung fix this? All my pics are getting mixed and unorganized because of google photos and Microsoft. Its too much. Fix it and stick with one. I rather have Samsung only with 2TB or unlimited cloud storage for pictures and videos. 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello KrazyNino420, Welcome to the Community. We understand how frustrating it is when your Gallery is connected to both OneDrive and Google Photos. 

@Geno71 is correct. You would need to disconnect the sync options to either OneDrive or Google Photos or both. We are providing links with steps below.

To remove your Samsung Account from OneDrive: https://support.microsoft.com/en-gb/office/samsung-gallery-and-onedrive-99c4e77b-8e63-4ddc-aede-19f8...

To stop backing up photos to Google Photos: https://support.google.com/photos/thread/248109633/turn-off-photo-sync?hl=en

View solution in context

3 Replies
Geno71
Planetary Samsung Care Ambassador
Options
Fold & Flip Phones

@KrazyNino420 You can disable sync with Google Photos, or Microsoft One Drive, or both.

Don't forget to give this post a Like by clicking on the ❤ icon below. 
And if it answered your question, please click on "Accept as Solution"

0 Likes
Reply
3342
Constellation
Options
Fold & Flip Phones
Google, it goes to Google every time Google Photos.I'm sharing with 4 other profiles that are me.I don't understand I thought I could use Samsung on the way.I thought they had apps for everything who is their browser.They have their own browser.I don't know, Google.I would love to get rid of my stuff but I would just like to go log in whenever I want to look at my email not actually
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello KrazyNino420, Welcome to the Community. We understand how frustrating it is when your Gallery is connected to both OneDrive and Google Photos. 

@Geno71 is correct. You would need to disconnect the sync options to either OneDrive or Google Photos or both. We are providing links with steps below.

To remove your Samsung Account from OneDrive: https://support.microsoft.com/en-gb/office/samsung-gallery-and-onedrive-99c4e77b-8e63-4ddc-aede-19f8...

To stop backing up photos to Google Photos: https://support.google.com/photos/thread/248109633/turn-off-photo-sync?hl=en