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Photos Samsung/Microsoft/Google all mixed up

(Topic created: 04-28-2024 07:06 PM)
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KrazyNino420
Asteroid
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Can samsung fix this? All my pics are getting mixed and unorganized because of google photos and Microsoft. Its too much. Fix it and stick with one. I rather have samsung only with 2TB or unlimited cloud storage for pictures and videos. 

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Geno71
Planetary Samsung Care Ambassador
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@KrazyNino420 You can disable sync with Google Photos, or Microsoft One Drive, or both.

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3342
Constellation
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Google, it goes to Google every time Google Photos.I'm sharing with 4 other profiles that are me.I don't understand I thought I could use Samsung on the way.I thought they had apps for everything who is their browser.They have their own browser.I don't know, Google.I would love to get rid of my stuff but I would just like to go log in whenever I want to look at my email not actually
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Solution
Samsung_Moderator
Community Manager
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Hello KrazyNino420, Welcome to the Community. We understand how frustrating it is when your Gallery is connected to both OneDrive and Google Photos. 

@Geno71 is correct. You would need to disconnect the sync options to either OneDrive or Google Photos or both. We are providing links with steps below.

To remove your Samsung Account from OneDrive: https://support.microsoft.com/en-gb/office/samsung-gallery-and-onedrive-99c4e77b-8e63-4ddc-aede-19f8...

To stop backing up photos to Google Photos: https://support.google.com/photos/thread/248109633/turn-off-photo-sync?hl=en

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