Original topic:

Notification Alerts Confusing - Sound continues on Silent, Flag Number Source, Clearing Flags

(Topic created: 02-19-2025 11:46 AM)
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jamesinpa
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Switched from Apple to ZFold phones a few years ago and continue to be frustrated by Notifications. My phone is constantly indicating a notification but theres nothing on the Notification Screen or Notification History. It's so bad that even though I set Do Not Disturb for my sleep time, I get alerts long after it is engaged.

I checked each app for its Silent setting. Today, a Samsung Advisor and I determined that even though an app was set to Silent, its Notification Category was not, and it continued to sound an alert. An example we tested was Outlook Mobile. The app notifications were set to silent but I was getting a sound alert. When I went into Categories, it was not set to silent. By turning it off there, the notifications sound stopped for Outlook mobile. The same occurred with Samsung Health, their own app. Anyone else seeing this, or can explain it?

In addition, I get alerts that dont show up anywhere. I have no idea where they are coming from. If a notification sounds an alert, it should be visible. Not always. Also, I am tired of seeing my Instagram account icon shows a flag of 6, but when I go into Instagram I cant find any reason for it. Apple phones lead you right to the notification source. I have flat numbers on app icons and I have to spend time searching for the reason. This is silliness. Finally, I have a flag showing 10 on LinkedIn. I go in and see 10 reasons for the 10 flag...great. But when I only need to look at 2 or 3 go them and I exit the app, the LinkedIn icon still shows a flag of 10. Apple removes the flag as soon as you enter the app, and assumes you would have addressed the notifications while you were in there and clears them. With my Samsung, I have to clear the notification on the Notification Screen to make them go away. But I dont always use the Notification Screen. Please. Why am I the only one confused by Samsung Notifications?

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jamesinpa
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Thanks so much for taking an interest in this issue. Please clarify what you mean when you asked about other apps on repeat, then said, "Maybe that's why it's not showing what app it's for." Sould I have to have each app with a different sound to know why I'm receiving an alert? I had 6 apps. I turned off repeat and everything stopped. That said, I like how iPhone reminds you if you have a vmail and don't listen to it.
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realaud
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You can make different sounds for different apps. Many people prefer to do so, as it makes it easier to determine if you need to stop what you are doing to check the notification. It's not required, but you might find it useful. In order to do that, though, you have to enable notification categories. Settings/notifications/advanced settings/manage notification categories for each app.

AyyeYoAdrian
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  • I highly recommend the app Buzzkill if you're having so many problems with notifications using the Samsung settings. Personally, I don't use any of Samsungs settings haha I love Samsung for their hardware and freedom to customize.

Buzzkill let's you see all your notifications in one place, and filter them to only see the ones you want to. You can set custom sounds, times, batch notifications and even immediately dismiss - it also saves your notification history so you can always go back and look if you think you missed one. 

 

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