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Brand new Flip 7 rebooting every 5-10 mins

(Topic created: 11-12-2025 10:30 PM)
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ClayDetroit
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Just received flip 7 new from vzw and my phone has been rebooting every 5-10 minutes sporadically. No new apps installed and I haven't even copied anything from my old phone over to this one yet. Thinking about going to Verizon tomorrow to see if they'll swap it out for a new one. Any thoughts?

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ClayDetroit
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Well I went to a corporate Verizon retail store, the first franchise refused to help other than providing me with vzw support number, who then sent me to my local corporate location where they swapped the phone out. This one seems much better. Imo I feel like the processor was faulty out of the box on the first one. Just grateful that they swapped it in person today.

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Mujibar
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If you haven't transferred anything over yet, you might as well see if they'll swap it out for you. Did you pick it up in a store or was it delivered?
ClayDetroit
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It was delivered. Ordered directly from Verizon
Mujibar
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Give it a shot. Worst thing they could say is you need to contact customer service and return it via shipping service. A brand new phone should definitely not be doing that.
ClayDetroit
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Agreed.. I'll give it a try tomorrow and see what they say. Thanks
Mujibar
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Good luck!
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ClayDetroit
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Well I went to a corporate Verizon retail store, the first franchise refused to help other than providing me with vzw support number, who then sent me to my local corporate location where they swapped the phone out. This one seems much better. Imo I feel like the processor was faulty out of the box on the first one. Just grateful that they swapped it in person today.
Mujibar
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Happy to hear you got a good resolution! Enjoy the phone!
meself
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I would do a swap doesnt sound like normal thing to keep reboot
marcwayne9778
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I've already been through it..return it..get something else! And also nobody will fix it when the screen goes out,and it's going to🙏🙏

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