Im a great fan of samsung products. I had the flip 5 before the flip 6. A black band is growing up in the middle of my phone!!! Took it to the shop she looked for whatever screen cover and said it's not covered by warranty. She wanted 400 dollars to fix it. I love my flip so i was willing to pay until my friend asks me "if it comes back tommorow and still not covered will you pay again??"
It's a big disappointment. I will stop the flip experience here. Do someone has the same middle band?
When troubleshooting is not helpful, it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. (If local centers are unable to repair the phone, ship-in service is offered.)
The middle band or lines are very common across the fold and flip series, I tend to stay away from then as they are very cool just don't wanna take the risk. My mom has had her Z fold 5 for almost a year and it still works great.
The warranty period is still good. They just said something about screen is different from screen cover. And i was surprised i got home and saw online that they said i cancelled the appointment. I don't think the repair shop is fully clear too
When troubleshooting is not helpful, it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. (If local centers are unable to repair the phone, ship-in service is offered.)
