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Warranty for a cracked screen

(Topic created: 10-17-2024 04:20 PM)
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GeeQuee
Constellation
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How do you call and see if you have a warranty for a cracked screen if the samsung customer support isn't fully developed yet?

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GaryB82
Galactic Samsung Care Ambassador
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Sorry to say this but cracked screens are not covered under warranty you would need to do a insurance claim with your carrier if you have insurance on it 



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GaryB82
Galactic Samsung Care Ambassador
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Sorry to say this but cracked screens are not covered under warranty you would need to do a insurance claim with your carrier if you have insurance on it 



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kimberleigh
Comet
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If you had a screen protector on and they offer to pay if the screen protector fails, then you would contact the product maker.
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JollyCello
Halo
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 @kimberleigh there isn't a Screen Protector manufacturer that will cover a cracked screen. Not even Zagg or Whitestone Dome. They are to protect your screen from scratches, nothing more! 

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kimberleigh
Comet
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Liquid Glass pays up to $250. Look it up
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ChaosSaber
Honored Contributor
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Zagg will replace your screen with a $10-$20 add-on
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kimberleigh
Comet
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Just for starters...1729215454631_1729215454626_0.jpg1729215460612.jpg
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kimberleigh
Comet
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I was weary about it when I first heard about it, but now I swear by it. Easy to apply and lasts up to a year. Plus they pay money for repair if it fails.
GaryB82
Galactic Samsung Care Ambassador
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I donā€™t think I could ever trust something that you just rub on the screen to protect it



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kimberleigh
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I didn't at first either, but reluctantly tried it. I have it on my sons phone (he has adhd and always flipping his phone in the air). He drops his phone repeatedly and its never broke. I was shocked. But I was hesitant at first so I get it.