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The compass does not work on my phone

(Topic created: 06-16-2022 09:11 PM)
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userlO41od69Ay
Constellation
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A Series & Other Mobile

Telefonimda kompas qurilmasi ishlamiyapdi. Yani qiblani qaysi tarafdaligini kõrsatmiyapdi.

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Samsung_Moderator
Community Manager
Community Manager
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A Series & Other Mobile

Hello, We understand how frustrating it is when the compass of the phone is not working correctly. Try the troubleshooting here to get the feature working correctly: https://www.samsung.com/us/support/troubleshooting/TSG01001369

If the compass is still not working correctly after calibration, then service would be recommended for the phone for an evaluation. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience. 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hello, We understand how frustrating it is when the compass of the phone is not working correctly. Try the troubleshooting here to get the feature working correctly: https://www.samsung.com/us/support/troubleshooting/TSG01001369

If the compass is still not working correctly after calibration, then service would be recommended for the phone for an evaluation. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.