Samsung A35 sounds plaintive and muffled

[Userminime]

Why is the A35 sound so plaintive and muffled?

[MrGhoul]

Over time, the speaker on a Samsung phone can accumulate dust, lint, or debris, leading to compromised sound quality and performance. Cleaning the speaker can often alleviate common issues related to muffled sound or distorted audio output. 
Gently blow compressed air into the speaker grille to dislodge any loose particles or debris. This can help clear out accumulated dust and lint that might be obstructing the speaker.

[Userminime]

The sound is low. Have to keep it at highest level. Usually even half the sound level was fine

[Samsung_Moderator · Accepted solution]

Hello Userminime, Welcome to the Community. We understand how upsetting it is to experience audio concerns with the phone.

This article provides several troubleshooting steps to take if the sound is not working correctly: https://www.samsung.com/ie/support/mobile-devices/what-to-do-if-the-sound-on-your-galaxy-smartphone-...

If these steps do not work, we recommend submitting an error report in the Members app: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692

You can also use the following link to find a list of service centers in the U.S. that can evaluate the phone: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.