Samsung A16 screen touch not working

[Amyamyamy]

When I click on my screen it doesn't take me anywhere or swipe up either

[user8VQz7skJWp]

Mine did this 2 days ago. I had to restart using the side buttons. Also,I just got this phone on 7/21/25

[Amyamyamy]

It won't let me re start it

[pkmnq]

hold the lower volume button and power button and it should force restart

[Amyamyamy]

Not working

[Amyamyamy]

Wow it did it now I hope my swipe or click on it would work

[Amyamyamy]

May it worked thank you so much