Original topic:

Quick decline

(Topic created: a week ago)
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mccant1063
Constellation
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A Series & Other Mobile
I want quick decline removed/disabled. I have looked up how to disable. There is no option available. I have this phone for 3 years. This **bleep** popped up after a download for updates. Everytime my phone rings and generates that **bleep** I loose what I am working on. You have decided I needed this **bleep**, you did not make it an option. I want it off my phone. You need to write a new program that people have the option. I have lost some very important documentation i was writing because of the **bleep** you forced down my throat.
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2 Replies
Options
A Series & Other Mobile

I have an A series phone. I have the latest OS update.  When my phone rings, the quick decline option does not automatically pop up - never has. I have to tap to bring it up.  I do not know why it's popping up automatically for you.  If you want to continue what you are working on, frequent saves is always a good idea.  But, if the quick decline option pops up, you should just be able to ignore it and return to what you are doing and let the call go to vm.  There is also the option that when you are working on important documentation  to put your phone on do not disturb, that way even the call screen won't interrupt you.  Another option is to switch your phone dialer app to one that doesn't offer the quick decline messages.  Also, instead of screeching on this forum, send your complaint directly to the development team through the feedback link. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

 

Incidentally, even if I was in the middle of a text or social media post, If I was interrupted because I had to open another app for something, I was able to continue where I left off simply by opening the recent apps screen and selecting the app I was in.  Unless it had been more than 15 minutes or so.  Is it possible that you are accidentally tapping the quick decline when the call screen pops up?

meself
Honored Contributor
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A Series & Other Mobile
Not seen that on any phone unless perhaps uou have it set to do so i.e quick reply i think its called
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